The Customer Service Center is located on the lower level in Center Court and is open during all center hours.
Mon-Sat 10am-9:30 pm. Sun 11am-6pm
Phone 860-561-3024
Customer Services Offered:
The Westfarms Gift Card is accepted at any Westfarms store* or restaurant* and at any of the twenty
Taubman-managed properties nation-wide. The Westfarms Gift Card can be purchased in any amount from $20-$500 at our Customer Service Center during all
mall hours ($2.50 service fee per card applies)
*only stores and restaurants that accept American Express
American Express Gift Cards can be purchased at the Customer Service Center during all
mall hours. The Gift Cards are available in denominations of $25, $50 and $100 and are accepted at any U.S. retail or restaurant establishment that welcomes American Express Cards ($4, $5 and $6 service fee applies, respectively).
Payment: Westfarms accepts cash, corporate checks, Visa, MasterCard, Discover and American Express (we do not accept personal checks).
At this time we are unable to sell Westfarms Gift Cards online. Based upon legislation in the following states: CT, HI, NH, RI & VT, it is cost prohibitive for American Express to sell our Westfarms Gift Cards.
The world's leading ticket company, now has a retail location at Westfarms Customer Service Center. Shoppers can purchase tickets here and access event information to a wide range of venues and entertainment options including sports, music, theater, arts, and family shows. Click
here for more information.
We have single, double, infant seat, and infant seat/toddler combination strollers available on a first come, first served basis for a $5 refundable deposit (cash only). We also have a limited supply of shopping carts available.
Wheelchairs are available for use within the mall by leaving a valid driver's license or photo ID.
While you wait service, $2 per gift, $4 for oversized boxes (cash only) includes paper and bow, we do not supply boxes. Maximum 2 gifts per person.
- Photo Copy and Fax Service
Copies are 25 cents per page. Faxes are $2 for the first page and $1 per page thereafter (cash only).
Single stamps available at 42 cents each, books of 20 stamps for $8.40 and rolls of 100 stamps for $42 (cash only).
Lost or found items can be reported to a Customer Service Center representative or to a security officer.
- Store & Restaurant Information
Stop by for a list of restaurants and food specialty stores.
- Directions/Store Directory Maps
We will be happy to direct you to a store you are looking for and provide you with a complimentary pocket directory.
- Employment Opportunities Listing
Looking for employment? Stop by Customer Service and ask for our handout listing of all Westfarms stores that are currently hiring. To view this list online,
Click Here.
